Reception & Information
Front-desk staff who greet visitors at entrances and lobbies, answer their questions and send them to the right place.
The information desk is where an institution first meets its visitors. We provide trained desk staff who greet visitors at entrances and lobbies, answer their questions and direct them to the right department, planned around your opening hours and visitor traffic.
Where we apply it
- Campuses
- Public buildings
- Office towers
- Hospitals
- Hotels
Scope of service
- Greeting and informing visitors
- Directing visitors to departments, offices and halls
- Visitor registration and passes
- Answering phones and the switchboard
- Receiving parcels, documents and deliveries
- Shift planning and reporting
How we work
Step one: message us on WhatsAppRequest
You tell us about your facility and needs by WhatsApp, phone, email or the quote form.
Site survey
We visit the site to map the areas, how intensively they are used, and the priorities.
Plan and quote
We present a quote covering scope, frequency and the staffing plan.
Delivery
Our trained, certified teams start work; for sudden needs our 24-hour active teams step in.
Review and improvement
We keep improving the service together, in a spirit of continuous development and improvement.
Frequently asked questions
What hours can the reception service cover?
We plan desk staff around your opening hours; where needed, it can also run in shifts around the clock.
How do I get a quote?
Choose your facility type, the services you need and your city in the quote form; it turns your answers into a ready-to-send WhatsApp message. You can also call 0543 411 04 84 directly or email info@dualturkiye.com.
Can you send a team in an emergency?
Yes. Alongside our contract services, our 24-hour active teams provide fast, practical solutions for sudden requests and problems. The fastest way to reach us is WhatsApp or a call to 0543 411 04 84.
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Shared areas of towers, complexes and residences kept to the same standard every day.View service
Get a quote for your facility
Choose your facility type and needs, then send it on WhatsApp.